Cotton wicks – these are made using natural fibres, they contain no lead or any other harmful metals, and are completely non-toxic.

If there is a black residue around your candle vessel, this means that your wick is too long and needs to be trimmed. Your candle wick should always be trimmed to 5mm before lighting your candle. Please ensure that you allow your candle to cool and solidify before trimming the wick or moving the candle. To remove the black residue, simply use a damp paper towel to wipe your candle clean.

We strongly recommend using one of our candle snuffers for putting out your candles. These have been created to ensure that you do not burn yourself or spill any wax when putting out your candle. If you do not have a candle snuffer, simply blow the candle out (very gently, to ensure wax does not spill).

Please ensure that each time you burn your candle, you allow it to melt all the way to the edges. This prevents ‘tunnelling’, and will prolong the lifetime of your candle.

We have created all of our candles to ensure that the vessel can be used after the candle has completed its burn time. All of our vessels can be up-cycled, whether it be as a vase, a canister in your bathroom or kitchen, a tea light holder, or simply as a decorative piece in your home. Show us how you re-use your candle vessel by tagging us in your social media photos! Or simply send your jars back for a refill.

Feel free to send us an email at and we will respond to you within 24 hours.